According to the Claims Division, how should claims employees communicate developments?

The correct choice emphasizes the importance of collaboration and proactive communication in the claims process. By partnering with injured workers, employers, and providers, claims employees can ensure that all parties are informed of developments and any necessary actions that need to be taken. This approach fosters transparency, builds trust, and encourages a cooperative environment, which is vital in managing claims effectively.

Effective communication in this context involves sharing information that is relevant and constructive for all stakeholders, allowing injured workers to understand their rights and responsibilities, and helping employers to navigate the process efficiently. By maintaining open lines of communication with all parties involved, claims employees not only facilitate smoother claim resolutions but also promote a supportive system that respects the interests of the injured workers and employers alike.

This collaborative method contrasts sharply with the other options, which do not promote effective communication or stakeholder engagement.