How quickly must an insurer begin a vocational eligibility determination once they are aware of a worker's potential eligibility?

An insurer must begin a vocational eligibility determination within 5 days of becoming aware of a worker's potential eligibility. This prompt timeline reflects the urgency in addressing a worker's vocational needs within the context of workers' compensation. By acting quickly, the insurer ensures that the worker can access the necessary support and resources in a timely manner, facilitating their return to the workforce. A shorter response time helps to promote the worker's rehabilitation and ultimately contributes to their successful reintegration into suitable employment. This standard aligns with regulatory expectations for efficient claims processing, which underscores the importance of timely decision-making in the claims management process.