Under what condition can a claim be closed administratively?

A claim can be closed administratively when the worker has not sought medical treatment for more than 30 days because this generally indicates that the worker is no longer actively pursuing care related to their injury. The absence of medical treatment often suggests that the worker has either recovered or is not experiencing ongoing issues that require medical attention. In workers' compensation claims, it is important to show continuous engagement with medical care to demonstrate the claim's validity, and a lapse of this nature can be a legitimate basis for administrative closure.

The other options present circumstances that either do not relate directly to the claim's medical treatment status or do not provide adequate reasoning for closure. Discontent with treatment, changes in insurance policies, or reductions in coverage amounts do not directly affect the administrative status of an individual claim based on the need for medical care. Thus, they do not fulfill the criteria necessary for administrative closure under the typical provisions governing claims management.