What is a key goal of claims adjusters when dealing with workers and employers?

A key goal of claims adjusters is to facilitate early return to work and claim closure. This focus is essential because it not only supports the injured worker's recovery and reintegration into the workforce but also helps mitigate costs associated with prolonged claims. Encouraging a timely resolution of claims benefits both the injured employee and the employer, fostering a more efficient workers' compensation system.

By prioritizing early return-to-work initiatives, claims adjusters can work collaboratively with both the injured workers and employers to create suitable job modifications or light-duty opportunities. This proactive approach reduces the duration and expense of claims, ultimately benefiting the entire system.

Other options such as maximizing the length of claims processing do not align with the efficient claims management goals that benefit stakeholders. Avoiding communication with employers contradicts the collaborative nature necessary for effective claims handling, and ensuring no changes are made to claims would neglect the adjustment process that is often required based on new information or developments in a case.