What is one of the primary responsibilities of claims adjusters in managing claims?

The primary responsibility of claims adjusters in managing claims is to decide the compensability of claims using available resources. This involves evaluating the details of each claim, including the circumstances surrounding the incident, medical reports, witness statements, and other relevant documentation. Adjusters must analyze this information critically to determine whether a claim meets the necessary legal and procedural requirements for compensation.

This role is crucial because an accurate assessment not only serves the interests of the injured party by ensuring they receive the benefits to which they are entitled but also protects the interests of the insurance company by ensuring that only valid claims are paid. It ultimately contributes to a fair claims process, maintaining the integrity of the insurance system.