What is the first level of appeal for dissatisfied workers regarding the NOC?

The first level of appeal for dissatisfied workers regarding a Notice of Closure (NOC) is reconsideration. This step allows the worker to formally request a review of the decision made by the claims adjuster. In this process, the claims adjuster re-evaluates the original decision to determine if it was made correctly and fairly based on the available evidence and applicable laws.

Choosing reconsideration as the initial appeal step is significant because it provides an opportunity for the claims department to address any potential errors or misunderstandings directly, before escalating the matter to a more formal or legal process. This step is designed to encourage resolution at the administrative level without the need for court involvement or formal hearings, which can be more time-consuming and complex.

Judicial review, administrative hearings, and direct appeals to the Workers' Compensation Board are all subsequent steps that workers may pursue if they remain dissatisfied after the reconsideration process. These options involve more formalized procedures and may require legal representation, making reconsideration the most accessible and preliminary form of appeal for workers addressing their grievances with the NOC.