What may indicate the need for optional services for an injured worker?

The selection related to the worker's lack of English language skills directly highlights a potential barrier that may hinder their ability to effectively navigate the claims process and access necessary resources. When an injured worker faces language barriers, it can complicate communication with healthcare providers, employers, and claims adjusters. This situation may necessitate optional services such as translation assistance, communication aids, or other support mechanisms designed to help the worker understand their rights, responsibilities, and the benefits available to them.

In contrast, when a worker is satisfied with their home life, demonstrates full mobility with no barriers, or is employed elsewhere, these conditions may not suggest the need for additional services. Satisfaction with home life generally indicates stability, while full mobility and lack of barriers suggest that the injured worker is managing well without requiring extra assistance. Additionally, being completely employed elsewhere may imply that the worker is functional and does not require further support unless specific difficulties arise in their current situation. Therefore, the lack of English language skills stands out as a clear indicator for the potential need for further assistance.