When is a designated paying agent requested?

A designated paying agent is requested specifically when there is a sole issue of responsibility in the claim. This situation typically arises in workers' compensation claims where it is necessary to determine which insurance carrier is liable for the claim. The designated paying agent acts as a neutral party to facilitate the payment of benefits to the injured worker while the responsibility issue is being resolved.

In cases where compensability is unclear, it may be necessary to gather more evidence or conduct further investigations, rather than immediately assigning a designated paying agent. If a worker has filed an appeal, the situation may involve different processes regarding dispute resolution, making the need for a paying agent less relevant. Similarly, when a medical exam is required, the focus is on evaluation and treatment rather than on issues of liability that the designated paying agent would address. Therefore, the option regarding a sole issue of responsibility most accurately describes the scenario in which a designated paying agent is engaged.